Friday, November 2, 2007

Please Use Other Door


We have a little game we like to play with our clients up here at work. We put up a sign on the front door that says, “Please Use Other Door.” Then on the side door we put up the same sign. So, when they go to that door it sends them back to the front. In this way we have actually reduced the amount of clients that want to complain about something. A few will stop and knock, intending to ask whoever comes to the door where they need to go, but most just walk away confused.

No comments: